Full Service Concierge Management
Full Service Concierge Management
What’s Included?
- Permanent On Site Property Manager
- Dedicated Security Personelle
- Dedicated Maintenance Team
- 24 Hour Emergency Maintenance
- In-House Groundskeeping Services
Exclusive Access to our Concierge Remodeling & Construction Services as well as our network of premium vendors.
- Engineering
- Interior Design
- Plumbing
- HVAC
- Electrical
- Carpentry
- Flooring
- Masonry
- Kitchen & Bath
- Home Theater & Security
What does the on-site property manager do?
- Collect Assessments and Common Charges
- Maintain the Association’s Finances
- Manage Accounts Payable & Receivable
- Develop the Annual Budget Recommendations and Submit to Board for Approval
- Schedule and Facilitate All Board Meetings and Annual Unit Owner Meeting(s)
- Ensure proper notice and communication to ownership
- Coordinate Move In / Move Out
- Manage and Maintain Amenities
- Assist with specialized services
- Review and Respond to Maintenance Requests
- Schedule and Dispatch Staff for Repair Work
- Coordinate Vendor Services
- Communicate with our in-house maintenance & construction team for small to medium sized projects
- Develop RFP’s for larger projects or contracts
- Collect and organize bids from vendors
- Present those bids to the board of directors along with recommendations
- Issue Violations and Enforce Rules & Regs
- Coordinate with outside Legal Counsel and CPA when necessary
- Coordinate and Analyze Reserve Studies
- Advise Board on best practices and recommend solutions for complex issues
- ….As well as any other routine administrative responsibilities
Additional
- Produce Resale Packages (paid for by seller)
- Coordinate and Manage Major Construction Projects (by request)
Requirements for staff members
All staff members are required to pass background checks, drug tests, and have been thoroughly vetted as to their character and alignment with our companies core values. Our clients appreciate that everyone on our team is courteous and professional at all times. We also place a high value on hiring staff that demonstrate sound judgement and discretion.
98% Paperless
We are a 98% paperless organization. Our objective is to provide a fully electronic management interface, with most of our operations going through a robust management platform that has been tailored to each association. Unit owners each have their own login and account on our management portal, from which they can pay their monthly dues electronically, submit maintenance and general requests with pictures and descriptions, as well as receive real-time feedback and status updates on their open requests, take surveys, view open rule violations, access information about board meetings, and view up-to-date association financial reports in real-time.
