Living in a homeowners association (HOA) has its benefits -you have access to community amenities and services, as well as the assurance that the property is being maintained. However, there are usually rules and regulations that also must be followed, and here is where issues can arise between residents and the HOA management team.
At Paladin Property Management we believe that no homeowner should ever have to feel that their HOA is not working. We offer a management system that actually works.
If you are a member of an HOA and want to improve your unit experience, there are several things you can do. Here are five of the most important factors to consider.
1. Electronic Management Software
Electronic management software is a must-have for any HOA. This software can help streamline processes, such as resident communications, maintenance requests, and financial management. With electronic management software, you can easily access important information and documents related to your HOA, and stay up-to-date on any changes or updates.
At Paladin Property Management, we provide a fully electronic management interface tailored to each association. Unit owners have their own login and account where they can pay their monthly dues, submit maintenance, and other general requests. They can also get status updates on their open requests, take surveys, view open rule violations, access information about board meetings, and view up-to-date association financial reports in real time.
2. A Responsive Management Company
The management company you choose to run the HOA is responsible for ensuring that everything runs smoothly so it is important to choose one that is responsive to residents’ needs and concerns. This means that they should be easy to reach and quick to respond to requests, whether it is a maintenance issue or a question about community rules.
Our software services allow us to communicate important information to the community via mass email and mass text, instantly.
3. Honest Contractors
If you need to hire a contractor for any reason, whether it is for maintenance or a renovation project, it is essential to find an honest and reliable contractor.
A great thing about us is we are also fully licensed and insured as a general contractor. That means you can use us to take care of needs in-house and benefit from quick turn-around times, a familiarity with the property and residents, lower hourly rates contracted via management agreements, and a company that is accountable to you for the quality of our work.
4. A Good Network of Tradespeople
In addition to having a reliable contractor, it is also important to have a good network of tradespeople. This includes electricians, plumbers, and other professionals who can help with maintenance and repairs. Having a reliable network of tradespeople can help ensure that any issues are resolved quickly and efficiently.
We maintain great relationships with a long list of skilled tradesmen and 3rd party vendors to meet whatever maintenance and/or construction needs our clients might have.
5. Regular Rewriting of Condo Docs & Updating Them
Finally, it is important to regularly review and update the condo docs or bylaws. This can help ensure that they reflect the current needs and desires of the community and that they are enforceable. This can also help avoid any legal issues down the line.
In conclusion, improving your unit experience in an HOA requires effort and attention to detail. By investing in electronic management software, working with a responsive management company, hiring honest contractors and building a good network of tradespeople, and regularly reviewing and updating condo docs, you can help ensure a positive and fulfilling experience for everyone living at the HOA.